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Terms of Service

Terms of Service

Shipping, Availability, Refunds and Returns

Returns are accepted so long as you notify us within 14 days of receiving their goods and all security seals are complete and have not been tampered with. nutracrest Limited is not responsible for additional postage costs incurred by a customer wanting to return a product unless nutracrest Limited is at fault whereby nutracrest Limited will cover the cost of return. nutracrest Limited will not accept any returned items that have been opened or have a tampered security seal unless they prove to be faulty.

Data Protection

Please read at https://nutrascrest.co.uk/privacy-policy


The descriptions and pictures on the website are a guide to the style and look of our products. We try to make them as accurate as possible but cannot be held responsible for minor differences.


This contract shall be construed and governed in all respects by English Law and all disputes arising under or relating to the Contract shall be the subject of the jurisdiction of the Courts in England to which nutracrest Limited and the customer hereby submit.


To the extent allowed by the law, nutracrest Limited shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to on this site in the following circumstances:

  • for losses that were not foreseeable to both parties when the contract was made
  • for losses that were not caused by any breach on the part of nutracrest Limited or their suppliers for business losses and/or losses to non consumers


Payment is due before goods are despatched. nutracrest Limited reserves the right to withhold supplies and to suspend any further deliveries in the event that payment is overdue. We accept payment from the major credit and debit cards. Prices quoted are in GBP and are exclusive of VAT. Prices are subject to alteration by nutracrest Limited without prior notice. Price amendments will only be made prior to contract. Duty and taxes will be charged at the rates prevailing at the time of dispatch. Cancellations nutracrest Limited reserves the right to cancel an order at any time prior to dispatch. The Buyer shall inspect the goods immediately upon receipt and shall notify the Seller within 14 days of delivery confirming in writing if the goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.


To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

Our website uses the following kinds of cookies:

Technical Cookies: We use cookies to show our website, make it work properly, create your user account, log you in and manage your account . These technical cookies are absolutely necessary for our website to function properly.

Functional Cookies: We also use functional cookies to remember your preferences and to help you use our website in an efficient and effective manner. For example, we remember your preferred language, your searches and professionals who have consulted. These functional cookies are not strictly necessary, but will add functionality and improve your user experience.

Analytical Cookies: We use cookies to understand how analytical use web page our users , detect what works and what does not, you optimize and improve the website and make sure that our users continue to view our website interesting and relevant.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies: You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.